Firearm Sales — All Sales Are Final
All firearm sales are final. No returns, refunds, or exchanges are accepted for any reason other than damage upon delivery or an error on our part.
- Firearms must be shipped to a licensed FFL dealer.
- All background checks must be completed prior to transfer.
- Once a firearm is transferred to the customer, it is considered used and cannot be returned.
- The buyer is responsible for knowing their state/local firearm laws prior to purchase.
Exceptions (case-by-case):
- Firearm arrives damaged in transit (must be reported within 48 hours).
- Incorrect firearm shipped due to our error.
- Manufacturer defects must be handled under factory warranty — we will assist with warranty claims when needed.
If a firearm is refused at the FFL, a 20% restocking fee will apply, and all shipping fees are non-refundable.
Ammunition Sales — Final Sale Only
For safety and legal reasons, all ammunition sales are final. No returns or exchanges are accepted.
- If we ship the incorrect ammunition, you must notify us within 48 hours and we will arrange a replacement.
- Ammunition shipments must comply with all federal, state, and local laws.
- Some states require permits, FOID cards, or FFL transfers. See our Shipping Policy for state-specific restrictions.
Accessories & Non-Firearm Items
Accessories, optics, holsters, and other non-firearm products may be eligible for return within 30 days, subject to the following:
- Item must be new, unused, and in original packaging.
- Original tags, factory packaging, and proof of purchase are required.
- Customer is responsible for return shipping unless the error is on our part.
The following items are non-returnable:
- Electronic optics, night vision, and thermal products (per manufacturer policy)
- Clearanced or final-sale items A 15% restocking fee may apply to approved accessory returns. Shipping fees are nonrefundable.
Order Cancellations & Changes
- Firearms (before shipment): 10% cancellation fee applies.
- Firearms (after shipment): Treated as a return at FFL — 20% restocking fee + shipping non-refundable.
- Custom / engraved / special orders: No cancellations or refunds after processing.
- Layaway orders: Payments are non-refundable. Canceling forfeits all payments made.
To request a cancellation, email sales@litactical.com or call 631-538-8020 immediately.
Damaged or Defective Items
If an item arrives damaged or defective, you must notify us within 48 hours of delivery.
We will work to resolve the issue by:
- Replacing the item (if available)
- Assisting with factory warranty claims
- Providing a return label if the issue was on our end Failure to report damage within 48 hours may result in denial of return or replacement.
Return & Refund Process
To initiate a return or exchange:
1. Contact Us First — Email sales@litactical.com with order number, reason, and photos (if applicable).
2. Wait for Approval — Unauthorized returns will be refused.
3. Return Instructions Provided — Customer is responsible for return shipping unless due to our error.
4. Refund Timeline — Refunds are processed within 7–10 business days after returned item is inspected.
Shipping fees, FFL transfer fees, and background check fees are non-refundable.
Shipping & Order Processing
- Orders typically ship within 3–5 business days, depending on inventory location.
- Firearms require additional processing time for FFL verification.
- We do not ship internationally.
- A $3.95 processing and handling fee applies to all orders.
- All orders include $100 shipping insurance at no extra cost. Additional coverage is available upon request before shipment.
- Once tracking shows delivered, the customer assumes responsibility for the package.
Legal Disclaimer
By purchasing from Forge & Barrel Firearms / LITactical.com, you affirm that:
- You are legally allowed to own the items in your order.
- You understand and comply with your state and local laws.
- You accept that any item deemed illegal in your jurisdiction will not be refunded — it may be treated as a consignment sale if shipped to our NY facility.
We reserve the right to refuse or cancel any order at our discretion.
Contact Information
Forge & Barrel Firearms, LLC
551 N Country Rd., St. James, NY 11780
Website: www.forgeandbarrelfirearms.com
Email: sales@litactical.com
Phone: (631) 538-8020
